Resolution of Small Business Disputes Options Paper

The purpose of this options paper was to seek stakeholder views on four options for a national dispute resolution service for small business. The paper sets out options based on existing research as well as the concerns raised by stakeholders.


There were around 50 submissions received from government agencies and industry associations, through to individual small business operators and concerned citizens. A number of submissions have not been published at the request of the author. 

Publications and media releases


Mr Evan Holley
Small Business and Deregulation Branch
Department of Industry, Innovation, Climate Change, Science, Research and Tertiary Education
Ph: + 61 2 6213 6050